Help centre

The questions studio owners ask most often, grouped by topic.

8 answers

Getting started

It depends on the size of your studio, so we quote per studio rather than publishing a single price. Plans are monthly with no long-term contract. Get in touch and we will walk you through it.

Most studios are taking bookings the same day. Create your account, add your studio details, connect Stripe, then add your classes and students. We will help with the parts you would rather not do yourself.

Yes. You can import students from a CSV, including names, emails, phone numbers and membership details. Send us your file and we will help you get the columns lined up.

Payments

Payments run through Stripe, which covers major credit and debit cards plus digital wallets such as Apple Pay and Google Pay. Stripe handles the processing and pays out to your bank account.

Payouts are handled by Stripe and go directly to the bank account you connect during onboarding. Stripe sets the payout schedule, which you can see and adjust in your Stripe dashboard.

Data and security

Your studio data is isolated from every other studio on the platform. Admins see their own studio, students see their own bookings and memberships, and access is enforced by role.

Using LatinSync

Yes. Students can browse classes, book, manage their membership and check their booking history from a phone. The same screens work on tablets and desktops.

It is built for Afro and Latin dance studios specifically, rather than adapted from a generic gym product. Separate admin and student portals, Stripe payments built in, and a booking flow that assumes you are on the studio floor rather than at a desk.